Terms of Service

1. Agreement to Terms

By accessing our website or engaging AWJ Digital Media's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

AWJ Digital Media provides AI automation, digital marketing, copywriting, and web design services. The specific services, deliverables, timelines, and pricing for each project are agreed in writing (via email, proposal, or contract) before work commences.

We reserve the right to refuse service at our discretion, including for projects that conflict with our values or applicable law.

3. Payment Terms

3.1 Invoicing

Unless otherwise agreed in writing, our standard payment terms are:

• 50% deposit required to commence work
• Remaining 50% due on delivery of final work
• Monthly retainer services invoiced at the start of each month

3.2 Late Payment

Invoices are due within 14 days of issue unless otherwise agreed. Late payments may incur interest at 8% per annum above the Bank of England base rate (UK) or applicable statutory rate in other jurisdictions.

3.3 Refunds

Deposits are non-refundable once work has commenced. Where work has not commenced, a full refund of the deposit may be provided at our discretion.

4. Intellectual Property

4.1 Client Ownership

Upon receipt of full payment, all deliverables created specifically for you become your property. This includes copy, content, AI systems, and website code developed as part of your project.

4.2 AWJ Digital Media IP

We retain rights to our methodologies, frameworks, and reusable technical components. These are licensed to you for use within your project but remain our intellectual property.

4.3 Third-Party Content

Where third-party licences are required (stock images, fonts, software), responsibility for ongoing licensing compliance rests with the client after project handover.

5. Confidentiality

Both parties agree to keep confidential any proprietary business information shared during the course of the project. We will not share your business information, data, or project details with third parties without your consent, except as required to deliver the services (e.g., using a third-party development platform).

6. Client Responsibilities

To enable us to deliver effectively, clients agree to:

• Provide accurate and complete information required for the project
• Respond to queries and review requests within reasonable timeframes
• Ensure that any content, data, or materials provided to us do not infringe third-party rights
• Use our deliverables in compliance with applicable law

7. Limitation of Liability

To the maximum extent permitted by law, AWJ Digital Media's liability for any claim arising from our services is limited to the fees paid for the specific service giving rise to the claim in the 3 months preceding the claim.

We are not liable for indirect, consequential, or incidental damages, including lost revenue, lost profit, or reputational damage, even if advised of the possibility of such damages.

We do not guarantee specific results from AI systems, marketing campaigns, SEO, or other services. We will use reasonable skill and care in delivering all services.

8. Termination

Either party may terminate a service agreement with 30 days' written notice. Upon termination:

• All work completed to date will be invoiced and payment is due
• Deliverables completed and paid for will be provided to the client
• Monthly retainer services will continue until the end of the notice period

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by mandatory local law in the client's jurisdiction.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of the updated Terms. We will notify existing clients of material changes.

11. Contact

For questions about these Terms: info@awjdigitalmedia.com